singatoto Platform Privacy Notice

When you open an account on singatoto and use our platform to access live-dealer tables, sportsbook betting, slot games, or esports markets, we collect personal information—your email, identity documents, payment details, and activity logs. This page explains what we collect, how we use it, who has access to it, and what rights you have over that data.

Our commitment is to keep your data secure, use it only for legitimate operational and regulatory reasons, and be transparent about third-party involvement. We do not sell your personal information to advertisers or data brokers. We do share limited information with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), fraud-detection services, and regulators where required by law.

This notice applies to all singatoto users accessing our platform from supported jurisdictions. Services are available only where local law permits; if you are outside a permitted jurisdiction, you should not use singatoto, and we reserve the right to restrict or close your account.

What Data We Collect on singatoto

Account Information

We collect your email address, username, phone number, full legal name, and date of birth when you create a singatoto account. This information is required for account authentication, communication, and regulatory compliance (Know Your Customer, or KYC).

Identity Verification Documents

Before deposits are processed on singatoto, we ask for a government-issued ID (KTP, passport, or driving licence), proof of address (utility bill, rental agreement, bank statement), and a selfie holding your ID. These documents are encrypted and stored separately from your account data. We use them only to verify your identity, prevent fraud, and comply with anti-money-laundering (AML) regulations. We do not share these documents with third parties except where required by law enforcement or financial regulators.

Payment and Transaction Data

When you deposit or withdraw funds on singatoto, we log the payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer), the amount, the date and time, and the transaction status. We retain this data for a minimum of 5–7 years for tax and regulatory purposes. Your actual bank account number or wallet password is never stored on singatoto servers; payment processors handle that information directly.

Gaming Activity

We record your bets, game play, winnings, and losses on singatoto. This includes your interactions with live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger, Sic Bo), sportsbook betting (Liga 1, Piala Indonesia, Piala AFF, Champions League, Premier League, MotoGP), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). We use this data to settle your accounts, detect fraud or cheating, and comply with gaming regulations.

Device and Connection Information

We collect your IP address, browser type, device model, operating system, and geographic location (inferred from IP). This helps us detect unauthorized access, prevent account takeover, and understand which regions are accessing singatoto. If you are accessing from a location outside our permitted jurisdictions, we may restrict service access.

Cookies and Tracking

singatoto uses cookies and similar tracking technologies to remember your login state, store your language preference, and measure page performance. Cookies are small text files stored on your device; they expire after a set period (typically 30–90 days). You can delete cookies in your browser settings, though doing so may affect your singatoto experience. We do not use cookies to track you across other websites; our cookies are limited to singatoto's own domain.

How We Use and Share Your Data on singatoto

Our Use of Your Data

We use your singatoto data for the following purposes:

• Account management: Creating and maintaining your account, processing deposits and withdrawals, resetting passwords, and sending service notifications.
• Regulatory compliance: Performing KYC verification, monitoring for AML (anti-money-laundering) violations, and responding to legal requests from authorities in Jakarta, Surabaya, Bandung, Medan, Semarang, and other jurisdictions where we operate.
• Fraud and security: Detecting unauthorized access, preventing cheating on games, identifying suspicious betting patterns, and protecting your account from hijacking.
• Game settlement: Recording your wagers and outcomes on live-dealer tables and slots to ensure accurate payouts and audit trails.
• Improvement and analytics: Analyzing how you use singatoto to improve our platform, game variety, and user experience.

Third-Party Processors and Data Sharing

We do not sell your data, but we do share limited information with trusted partners:

• Payment processors: When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, we share your account identifier and transaction amount with those payment providers so they can process your request.
• Fraud and identity verification services: Third-party vendors help us verify your identity documents and detect suspicious activity. These vendors are contractually bound to protect your data.
• Live-dealer studios: Our live-dealer games are hosted by licensed game producers. They receive minimal data (your username and session ID, not your personal details) to manage your game session.
• Regulatory authorities: If required by law, we disclose your data to government agencies, financial regulators, and law enforcement.

Data Storage and Security

singatoto stores your data on encrypted servers, some of which may be located outside Indonesia. Your password is hashed and never stored in plain text. Your identity documents and bank details are encrypted at rest and in transit. We use industry-standard SSL/TLS encryption for all connections to singatoto's website and app.

We implement access controls so that only authorized singatoto staff can view sensitive data. We conduct regular security audits and penetration testing. However, no system is completely secure; if we discover a data breach, we will notify affected users promptly and cooperate with regulators.

We at singatoto prioritize your privacy and security. Your data is collected only for legitimate operational needs and never sold to third parties.

Your Rights and Choices on singatoto

Depending on your jurisdiction, you may have the right to:

• Access: Request a copy of the personal data we hold about you on singatoto.
• Correction: Ask us to correct inaccurate or incomplete information.
• Deletion: Request deletion of your data, subject to regulatory retention requirements (e.g., KYC documents must be kept for 5–7 years).
• Portability: Request a structured, machine-readable copy of your data.
• Objection: Object to certain uses of your data, such as profiling or marketing.

To exercise these rights, contact singatoto support with your account details and the specific request. We will respond within 30 days (or as required by applicable law). If you believe we have mishandled your data, you may file a complaint with your local data-protection authority.

Data Retention on singatoto

We retain your data as long as your singatoto account is active, plus additional time where required by law or regulation. Identity documents and transaction records are kept for 5–7 years for AML compliance. Game logs are retained for dispute resolution, typically 1–3 years. If you close your account, we delete non-essential data (cookies, session logs) but retain transaction records and identity documents as legally required.

Children and Privacy

singatoto does not intentionally collect data from children under the age of majority in their jurisdiction. If we become aware that a user is underage, we will close the account and refund any balance. Parents or guardians who believe a child has created a singatoto account should contact our support team immediately.

Policy Changes and Contact

We may update this privacy notice periodically. Changes will be posted on singatoto with a new effective date. Your continued use of singatoto after such changes constitutes acceptance. If you have questions or concerns about your privacy on singatoto, contact our support team via live chat, email, or in-app help. Our team will address your inquiry within a few business days.

singatoto operates in supported jurisdictions only. Your access to singatoto and the protections described in this notice apply only where local law permits. If you are accessing singatoto from a jurisdiction where online gaming is prohibited, you do so at your own risk, and we reserve the right to close your account and confiscate any balance.